Food and Beverage Operations Manager
4 weeks ago
Job Summary
The Food and Beverage Supervisor plays a crucial role in ensuring exceptional guest satisfaction at our casino. Reporting to the Food and Beverage Manager, this individual will assist in overseeing the overall food and beverage operations, fostering a positive and efficient work environment.
Key Responsibilities
- Assist in managing the department to deliver superior guest satisfaction.
- Support the Food and Beverage Manager in scheduling staff and overseeing inventory and cost control.
- Handle customer inquiries and complaints in a professional and timely manner.
- Assist with basic restaurant operations and motivate staff to achieve high standards.
- Ensure policies and standards are adhered to, and supervise staff to maintain a positive work environment.
- Prepare payroll and assist with employee performance reviews, evaluations, and discipline when required.
Requirements
- Prior supervisory experience is preferred.
- Strong Food and Beverage knowledge and 3-4 years' experience working in Food and Beverage operations.
- Excellent communication skills and computer knowledge, including Point of Sales system.
- Pro-serve certification and ability to obtain a security clearance.
- Pleasant, out-going, energetic individuals who are team players and willing to learn.
Work Conditions
- Must be able to stand for prolonged periods and work in a fast-paced environment.
- Available to work all shifts, including evenings, weekends, and holidays.
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