Operations Director for a High-Volume Restaurant

1 week ago


Kelowna, British Columbia, Canada Skinny Duke's Full time
About the Role

We are seeking an experienced Operations Director to lead our high-volume restaurant in providing exceptional customer service and ensuring smooth daily operations.

Job Summary

The successful candidate will be responsible for managing all aspects of the restaurant, including staff supervision, inventory management, cash handling, and health and safety regulations.

Responsibilities
  • Balance cash and prepare accurate financial reports
  • Conduct regular performance reviews with team members
  • Organize and maintain inventory levels to minimize waste and maximize profitability
  • Ensure compliance with health and safety regulations and policies
  • Negotiate arrangements with suppliers for food and other supplies
  • Develop and implement marketing plans to increase sales and revenue
  • Lead and instruct team members to achieve business objectives
  • Address customer complaints or concerns promptly and professionally
  • Provide excellent customer service to ensure customer satisfaction and loyalty
  • Manage events and functions to increase revenue and brand awareness
  • Enforce company policies and procedures to maintain a safe and productive work environment
Requirements

To be successful in this role, you will need:

  • Minimum 2 years' experience in a similar role in a high-volume restaurant setting
  • Excellent leadership and communication skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Strong attention to detail and organizational skills
  • Flexibility to work varied shifts, including evenings and weekends
Benefits

In addition to a competitive salary, we offer:

  • A comprehensive benefits package, including dental and health care plans
  • Gratuities and a guaranteed minimum income
  • A permanent position with opportunities for career advancement
  • 40 hours per week, Monday to Friday
  • Work Language: English
Estimated Salary

$60,000 - $80,000 per year, depending on experience



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