Business Development Manager

2 weeks ago


Petawawa, Canada Dexterra Full time
About the Role

We are seeking an experienced Account Director to join our team at Dexterra Group. As an Account Director, you will provide full oversight of services and leadership of our team of staff. Your primary focus will be on client-facing activities, ensuring the successful execution of the scope of the project, and delivering on key deliverables for our company.

Your work will include:

Main Responsibilities
  • Understanding the importance of client retention and utilizing the Tenacity Client for Life methodology to achieve this goal.
  • Ensuring a visible Account-level presence to foster and maintain effective working relationships with all Clients.
  • Aligning key Dexterra contacts with like positions or titles within the client organization and creating a relationship matrix (Web of Influence).
  • Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals, and budgets are met.
  • Acting as a talent scout using networks to help identify, recruit, and vet proposed Dexterra People.
  • Ensuring succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
  • Having a strategic selling mindset and utilizing the Miller Heiman sales methodology and process.
Qualifications
  • Minimum of 5 years of operational experience in Integrated Facilities Management.
  • Federal Government Security Clearance is preferred.
  • Awareness of technical elements needed to deliver services support.
  • Ability to attract, develop, and retain employees, providing a safe and supportive work environment, and supporting people strategies.
  • A clear criminal record check is required for this role.


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