Shift Manager

2 weeks ago

Gravenhurst, Ontario, Canada McDonald's Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Quality Control: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that they are meeting expectations.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, and ensure that their needs are met.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service or retail environment.
  • Physical Demands: Combination of sitting, standing, walking, and standing for extended periods.
  • Work Environment: Fast-paced environment with tight deadlines.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

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