Retail Store Operations Manager

1 week ago


Sudbury, Ontario, Canada Esso Full time
Job Summary

We are seeking a skilled Retail Store Operations Manager to oversee the day-to-day operations of our retail store. The successful candidate will be responsible for managing sales staff, maintaining inventory, and ensuring excellent customer service.

About the Role

This is a permanent position working 35 hours per week with a competitive salary range of $60,000 - $80,000 per year.

Key Responsibilities
  • Manage and motivate a team of 3-4 sales staff members
  • Maintain accurate records of sales, inventory, and personnel matters
  • Prepare reports on sales volumes and merchandising
  • Resolve customer complaints and supply shortages in a timely manner
  • Organize and maintain inventory to meet customer demands
  • Supervise and coordinate activities of sales staff to ensure seamless customer service
Requirements
  • 1 year to less than 2 years of experience in retail management
  • Degree not required but education or training in business administration is an asset
  • Excellent communication and problem-solving skills
  • Able to work under pressure and meet deadlines
  • Combination of sitting, standing, and walking throughout the workday
What We Offer
  • Competitive salary range
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • A commitment to diversity, equity, and inclusion


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