Retail Store Operations Manager

4 days ago


Sudbury, Ontario, Canada Wireless Fix Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Wireless Fix. In this role, you will be responsible for overseeing the daily operations of our retail store, ensuring that customers receive exceptional service and that sales goals are met.

Responsibilities
  • Sales Management
  • Assign sales workers to duties to maximize sales potential and ensure excellent customer service.
  • Hire and train or arrange for training of staff to develop their skills and knowledge.
  • Order merchandise and authorize returns to maintain an optimal product range.
  • Sell merchandise to customers, focusing on upselling and cross-selling opportunities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
  • Organize and maintain inventory levels to minimize stockouts and overstocking.
  • Supervision and Leadership
  • Supervise and coordinate activities of sales workers to ensure seamless operations.
  • Maintain a positive work environment, promoting teamwork and open communication among staff members.
Requirements
  • Education and Experience
  • A high school diploma is required; experience in retail management is an asset.
  • Demonstrate a strong understanding of retail operations, including sales strategies and customer service principles.
  • Possess excellent communication and interpersonal skills to effectively lead and motivate staff.
  • Showcase attention to detail and organizational skills to manage inventory and maintain accurate records.
  • Demonstrate reliability, dependability, and a strong work ethic to meet the demands of the role.
What We Offer
  • Competitive Salary
  • A competitive salary of $45,000 - $60,000 per year, based on experience and qualifications.
  • Benefits
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Opportunities for Growth
  • The opportunity to work with a dynamic and innovative company, with possibilities for career advancement and professional growth.
About Wireless Fix

Wireless Fix is a leading retailer of wireless products and services. Our mission is to provide exceptional customer service, while offering a wide range of innovative products and solutions.



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