Hotel Operations Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Super 8 by Wyndham Cranbrook. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.
Key Responsibilities:- Supervise and Coordinate Staff: Lead and manage a team of 5-10 staff members, ensuring they have the necessary training, resources, and support to excel in their roles.
- Guest Services: Assist guests with special needs, respond to guest complaints, and ensure that all guest requests are met in a timely and professional manner.
- Operations Management: Oversee the maintenance of our hotel's facilities, equipment, and systems, ensuring that all are in good working order and that any issues are promptly addressed.
- Staff Development: Hire, train, and develop staff members to ensure they have the skills and knowledge needed to excel in their roles.
- Inventory Management: Requisition materials and supplies as needed, ensuring that our hotel is well-stocked and that we are able to provide excellent service to our guests.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a supervisory or management role.
- Work Setting: Urban area, hotel, motel, resort.
- Transportation/Travel Information: Public transportation is available.
- Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, standing for extended periods, tight deadlines.
- Personal Suitability: Client focus, dependability, efficient interpersonal skills, flexibility, initiative, interpersonal awareness, judgement, organized, team player.
- Health Benefits: Health care plan.
- Other Benefits: Work Term: Permanent, Work Language: English, Hours: 40 hours per week.
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