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Retail Store Manager

2 months ago

Nelson, Canada 0902356 BC Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 0902356 BC Ltd. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
    • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Customer Service
    • Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Sales and Merchandising
    • Develop and implement effective sales strategies to drive sales growth and meet sales targets.
    • Monitor and analyze sales data, identifying trends and opportunities to improve sales performance.
  • Inventory Management
    • Oversee the receipt, storage, and distribution of merchandise, ensuring that inventory levels are accurate and up-to-date.
  • Store Operations
    • Ensure that the sales floor is well-organized and visually appealing, with merchandise displayed in an attractive and easy-to-shop manner.
    • Monitor and maintain the overall appearance of the store, ensuring that it is clean, tidy, and well-maintained.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales performance, customer service, and other key metrics.
    • Analyze sales data and other metrics to identify trends and opportunities for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Excellent customer service skills
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, with regular exposure to cash handling and customer service.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.