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Business Development Bank Account Manager

2 weeks ago

Montreal, Quebec, Canada Business Development Bank of Canada Full time
Job Description:

We are seeking a highly organized and detail-oriented Account Manager to join our Special Accounts team. In this role, you will be responsible for supporting the team with administrative tasks, including following up on action plans and facilitating the recovery of accounts.

As an Account Manager, you will work closely with Account Managers to ensure that all loan management activities are carried out in accordance with BDC's audit policies, procedures, and directives. This includes processing administrative transactions, such as amendments, fees, payments, and write-offs.

You will also be responsible for tracking lending activities and providing excellent customer service to clients. Your strong communication skills and ability to work under pressure will be essential in managing active files and fostering good relationships with business centre employees, co-workers, and internal partners.

In addition to your administrative responsibilities, you will stay up-to-date on changes to detailed policies, procedures, and processes, as well as trends in credit and regulatory matters that may impact BDC.

Requirements:
  • College diploma in administration or a related field
  • Good organizational skills and ability to set priorities
  • Strong Customer Service Orientation
  • Excellent verbal and written communication
  • Good team spirit, great autonomy, and ability to work under pressure
  • Good knowledge of Microsoft Office applications (Word, Excel, and PowerPoint)