Restaurant Manager

3 weeks ago


Coquitlam, British Columbia, Canada Cha House Coquitlam Inc. Full time

Café Manager Job Description

About the Role

We are seeking a skilled Café Manager to lead our daily operations at Cha House Coquitlam Inc. The ideal candidate will have experience in managing café staff, planning daily operations, and ensuring excellent customer service.

Key Responsibilities

  • Plan and organize daily operations, including staff management and customer service.
  • Determine the type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews and provide feedback to staff.
  • Organize and maintain inventory, including food, beverages, and supplies.
  • Ensure health and safety regulations are followed and maintain a clean and safe work environment.
  • Negotiate with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns and provide excellent customer service.

Requirements

  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment.
  • Work under pressure and repetitive tasks.
  • Excellent written communication skills.
  • Organized and a team player.
  • Client-focused and efficient interpersonal skills.


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