Customer Relations Specialist
3 weeks ago
About the Role:
This Customer Relations Specialist position involves providing exceptional service to customers, ensuring timely resolution of their inquiries and concerns. The ideal candidate will have experience in customer-facing roles, preferably in the marine pleasure craft and supplies industry.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints in a timely and professional manner
- Collaborate with internal teams to resolve customer issues
- Provide product information and recommendations to customers
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in customer-facing roles
- WHMIS Certificate
- Excellent communication and problem-solving skills
What We Offer:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Gratuities
- Life insurance
- Free parking available
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