Customer Relations Specialist

3 weeks ago


Winnipeg, Manitoba, Canada Westrock Battery Full time

About the Role:

This Customer Relations Specialist position involves providing exceptional service to customers, ensuring timely resolution of their inquiries and concerns. The ideal candidate will have experience in customer-facing roles, preferably in the marine pleasure craft and supplies industry.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues
  • Provide product information and recommendations to customers

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in customer-facing roles
  • WHMIS Certificate
  • Excellent communication and problem-solving skills

What We Offer:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Gratuities
  • Life insurance
  • Free parking available


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