Software Implementation Manager Role

3 days ago

Sherwood Park, Alberta, Canada Caron Transportation Systems Full time

At Caron Transportation Systems, we recognize our customers and employees as leaders in safety and environmental responsibility while providing exceptional service in the industry. As one of Canada's Best Managed Companies, we uphold the Trucking HR Canada Top Fleet Employer distinction.

We are seeking a highly skilled Technical Implementation Project Manager to join our Head Office team in Sherwood Park. This role reports directly to the Vice President of Finance and involves overseeing the integration of current and new software or systems into our existing workflow. The successful candidate will coordinate with various departments to understand their needs and challenges, tailoring the implementation process to meet specific requirements.

This is a key position that ensures all technical and non-technical aspects of the new system are addressed, facilitating a smooth transition for all users. If you have experience in project management, a strong emphasis on technology and business process integration, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Research and design technologies to support corporate communications, access to information, and end-user productivity. Oversee the planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within budget, and meet client specifications.
  • Collaborate with cross-functional teams, including sales and operations, to ensure a seamless transition from sales to implementation.
  • Develop and maintain comprehensive project documentation, including project plans, progress reports, and risk assessments, to ensure all stakeholders are informed and aligned.
  • Facilitate training sessions for internal clients, ensuring they have the knowledge and resources needed to effectively use the software.
  • Customize software configurations to meet the specific needs and requirements of each client, ensuring optimal performance and satisfaction.
  • Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement in future projects.
  • Manage internal client relationships throughout the implementation process, acting as the primary point of contact for any questions, concerns, or changes.

Our Ideal Candidate:

  • 5-10 years of experience in project management with a strong emphasis on technology and business process integration.
  • Bachelor's Degree in a related field.
  • Project Management Professional designation or equivalent is an asset.
  • Experience in the transportation industry is preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Group Health Benefits and Company Matching RRSP starting immediately upon hire.
  • On-site parking.

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