Food Service Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Mr. Mass Food Corporation Full time
Job Title:

Food Service Operations Manager

Job Summary:

Mr. Mass Food Corporation seeks a highly skilled Food Service Operations Manager to lead daily restaurant operations, ensuring exceptional customer experiences and maximizing profits. The ideal candidate will possess strong analytical and leadership skills, with the ability to develop and implement operational procedures.

Key Responsibilities:
  • Business Analysis: Analyze budget to boost and maintain restaurant profits, develop budget to determine cost of food, ingredients, alcohol, kitchen, and cleaning supplies.
  • Operations Management: Evaluate daily operations, monitor staff performance, plan and organize daily operations, set staff work schedules, and determine type of services to be offered.
  • Staff Development: Conduct performance reviews, organize and maintain inventory, ensure health and safety regulations are followed, and negotiate with clients for catering or use of facilities.
  • Customer Service: Address customers' complaints or concerns, manage events, and provide exceptional customer experiences.
Support for Diverse Groups:
  • Physical Accessibility: Provides physical accessibility accommodations.
  • Newcomer and Refugee Support: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Youth Employment Support: Participates in a government or community program or initiative that supports youth employment.
  • Veteran Support: Participates in a government or community program or initiative that supports Veterans.
  • Indigenous Support: Participates in a government or community program or initiative that supports Indigenous people.
  • Mature Worker Support: Participates in a government or community program or initiative that supports mature workers.
  • Visible Minority Support: Participates in a government or community program or initiative that supports members of visible minorities.
Work Environment:
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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