Software Implementation Specialist

7 days ago


Mississauga, Ontario, Canada Incognito Software Systems Inc Full time

The role of a Business Solutions Analyst at Incognito Software Systems Inc involves translating customer needs into technical requirements, gathering and compiling customer business needs as specifications, and identifying test cases.

This position requires effective communication with both technical and non-technical stakeholders to understand customers' goals and challenges. A strong knowledge of ERP and Rental software, ideally RentalMan, is necessary as is a willingness to learn new products, processes, and skills.

The ideal candidate will have a good understanding of the industry and business processes, as well as experience working within a cross-functional team to deliver high-quality products to customers.

Beyond these core responsibilities, this role also involves ensuring successful implementation from discovery sessions through go-live, configuring software based on discovery sessions, and creating training agendas.

  • Configure software based on discovery sessions and perform data uploads
  • Create training agendas and conduct customer trainings
  • Ensure successful implementation from discovery sessions through go-live


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