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Implementation Specialist
3 weeks ago
We are seeking a highly skilled Implementation Specialist - Business Analyst to join our team. As a key member of our implementation team, you will be responsible for translating customer needs into technical requirements.
You will work closely with customers to document software implementation requirements and system gaps following discovery sessions. Your strong analytical skills and attention to detail will enable you to identify test cases, configure software based on discovery sessions, and ensure successful implementation from discovery sessions through go-live.
To succeed in this role, you will have a good knowledge of the industry & business processes and be able to interface with both technical and non-technical stakeholders. A strong background in ERP and Rental software, ideally RentalMan, is necessary as is a willingness to learn new products, processes, and skills.
- Work with customers to clearly document software implementation requirements and system gaps following discovery sessions.
- Configure software based on discovery sessions, perform data uploads, test system based on customer business processes.
- Create training agendas, conduct customer trainings and system functionality workshops.
