Chatbot Business Analyst

2 days ago


Canada Astir IT Solutions, Inc. Full time
Chatbot Business Analyst Job Description

We are seeking a skilled Chatbot Business Analyst to join our team at Astir IT Solutions, Inc. as a Product Owner for Chatbot Solutions.

Key Responsibilities:
  • Requirements Analysis: Collaborate with stakeholders to gather, understand, and document business requirements for chatbot applications.
  • Roadmap Development: Develop and maintain a strategic roadmap for chatbot projects, aligning with business objectives and priorities.
  • Product Ownership: Act as the product owner for chatbot solutions, managing the product backlog and ensuring clear communication of requirements to development teams.
Requirements:
  • Experience: 6+ years of experience in business analysis, with a focus on chatbot solutions and product ownership.
  • Platform Expertise: Experience with the Kore platform is preferred; familiarity with other chatbot platforms is a plus.
  • Agile Methodology: Proven experience working within agile frameworks (e.g., Scrum, Kanban).
  • Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex business needs into actionable requirements.
  • Communication: Excellent verbal and written communication skills, with the ability to present information clearly and effectively.

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and experienced business analyst looking to take your career to the next level, please submit your application.



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