Hotel Receptionist

4 weeks ago


Moosomin, Saskatchewan, Canada West Fraser Hospitality Ltd Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at West Fraser Hospitality Ltd.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Conflict Resolution: Resolve complaints and claims in a professional and courteous manner.
  • Room Management: Process group arrivals and departures, take, cancel and change room reservations, and maintain an inventory of vacancies, reservations and room assignments.
  • Customer Service: Provide information on hotel facilities and services, process guests' departures, calculate charges and receive payments, and answer telephone and relay telephone calls and messages.
  • Special Needs: Assist clients/guests with special needs and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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