Creative Services Manager
1 week ago
We are seeking a highly skilled and experienced Creative Services Manager to join our team at KPMG-Canada. As a key member of our National Creative team, you will be responsible for developing and executing visual design solutions that align with our firm's brand strategy and messaging.
Key Responsibilities- Act as a trusted advisor and brand ambassador for the creative team, providing guidance and support to internal clients and stakeholders.
- Collaborate with internal clients to develop innovative solutions from scoping, conceptualization, production, quality assurance to final launch.
- Execute larger tiered initiatives and campaigns to build image, drive differentiation, and generate sales leads across KPMG's various functions.
- Manage project deliverables for the creative team and mentor members by providing guidance on any issues or queries related to relationship management, creative direction, or project timelines.
- Provide feedback on Creative concepts and review artwork where needed.
- Ensure high standards for all deliverables, including mandates around brand compliance.
- Drive and facilitate training and development plans for our team, ensuring there is continuous learning and growth.
- Triaging and vetting new Creative requests and ensuring they are following our SLAs and intake requirements.
- Managing the team pipeline and ensuring that workload is balanced fairly and new requests are assigned to team members based on capacity and skillset.
- Working with stakeholders to offer alternative solutions when a request is out of scope for the team.
- Acting as a mentor and performance manager to a small team of designers.
- Continue to build and share knowledge around best practices by staying informed and champion for our SLAs and any new process' being implemented.
- Act as main liaison between our internal clients and third-party vendors to make sure end results are high-quality outputs, consistent with KPMG's brand.
- Create a positive and collaborative culture for the team that exhibits high performance.
- 7+ years' experience in a marketing professional services, and/or creative agency environment.
- Post-Secondary Education in Graphic Design or relevant field.
- Demonstrated ability to operate in a partnership culture.
- Experience in conceptualization, solution development, campaign execution, and client relationship management.
- Proficient in Adobe CC (Illustrator, Photoshop, InDesign, and basic After Effects, Premium Pro understanding).
- Expertise in MS Office applications, including PowerPoint, Word, Excel, and Outlook. Comfortable in a PC environment.
- Experience with storyboarding and basic knowledge on video editing and animation with a digital-first approach.
- Basic to intermediate working knowledge of motion graphics and custom animations.
- Knowledge of creative, social, and web design, consistently bringing innovative solutions and delivering client service excellence.
- Excellent communication skills, ability to clearly explain design concepts and solutions. Open to collaboration and constructive feedback.
- Proven problem-solving skills, detail-oriented, ability to perform under pressure.
- Ability to work independently and collaborate in a fast-paced environment.
- Previous people or team management experience.
- Knowledge of UI/UX concepts.
- This position requires written and oral fluency in English.
- The expected base salary range for this position is $72,500 - $116,000 and may be eligible for bonus awards.
- The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications.
- In addition, KPMG offers a comprehensive and competitive Total Rewards program.
Please include your portfolio link on your resume or provide a PDF with your application.
This is a remote/hybrid position.
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