Claims Quality and Risk Management Professional

7 days ago


Toronto, Ontario, Canada Zurich Australian Insurance Ltd. Full time

We are looking for a Claims Quality and Risk Management Professional to join our team at Zurich Canada. This is a great opportunity for an experienced professional to utilize their skills and expertise in claims quality and risk management.

About the Role

This is a hybrid work opportunity that offers a unique chance to make a real impact in a supportive environment where your voice matters. As a Claims Quality and Risk Management Professional, you will develop and execute key quality review processes linked to business outcomes to influence and facilitate organizational quality improvement strategies.

Key Responsibilities
  • Review claims to identify and measure leakage and compliance issues.
  • Develop solutions for improvement areas to enhance claims handling.
  • Translate solutions into economic value for the company.
  • Liaise with senior managers to keep stakeholders informed of important issues.
  • Conduct periodic reviews to ensure quality assurance aligns with business strategies and best practices.
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree and 5 or more years of experience in Technical Claims, Claims, or other Insurance areas.
  • Zurich Certified Insurance Apprentice including an Associate Degree with 5 or more years of experience in Technical Claims, Claims, or other Insurance areas.
  • High School Diploma or Equivalent and 7 or more years of experience in Technical Claims, Claims, or other Insurance areas.
  • Knowledge of business and compliance practices in the insurance industry.


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