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Financial Services Professional

1 month ago

Petawawa, Canada Scotiabank Full time

About the role

What your role will be...

As a Financial Services Professional at Scotiabank, you will be responsible for providing exceptional service to our customers by taking a proactive approach to discovering their needs, listening to understand what they are asking for, educating them, providing relevant insights and expert advice, building comprehensive plans using a holistic approach to help them achieve their goals, and nurturing strong, long-standing relationships.

What you'll be doing...

Our team of customer-centric professionals are able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer's journey by:

  • Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
  • Providing expert advice and relevant insights to help our customers make informed decisions
  • Building comprehensive plans using a holistic approach to help our customers achieve their goals
  • Nurturing strong, long-standing relationships with our customers
  • Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed...

To be successful in this role, you will need to have the appetite and drive to build strong customer relationships and deliver exceptional customer service, the proven ability to meet and exceed sales targets in a fast-paced environment, and the ability to uncover and solve for customers' needs.

What we're offering...

We are offering a competitive compensation and benefits package, as well as opportunities for growth and development within our organization. You will be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. You will also have the opportunity to work in a collaborative team of innovative thinkers who are committed to making a difference in our communities.