Content Writer

1 month ago


Mississauga, Ontario, Canada PointClickCare Full time
Job Summary

As a Content Writer at PointClickCare, you will be responsible for creating high-quality, user-centered content that meets the needs of our customers. This includes writing and structuring language to respond to audience needs, as well as collaborating with cross-functional teams to ensure that content is accurate and up-to-date.

Key Responsibilities:

Develop and implement a content strategy that aligns with the company's goals and objectives.
Write and edit content for various channels, including in-app communications, help files, and the Resource Hub.
Collaborate with Product Leaders and Engineers to ensure that content is accurate and up-to-date.
Manage the content release calendar and oversee the Help Center, Resource Hub, and Help File build process.

Requirements:

3+ years of experience in content writing, technical communications, or a related field.
Strong understanding of user-centered design principles and agile development methodologies.
Excellent writing and editing skills, with the ability to adapt to different styles and formats.
Experience working in authoring and publishing content management systems (CCMS).
Strong analytical and strategic thinking skills, with the ability to analyze data and make data-driven decisions.

What We Offer:

Competitive salary range of $75,000 - $85,000 per year.
Opportunity to work with a leading healthcare technology company.
Collaborative and dynamic work environment.
Professional development opportunities and a comprehensive benefits package.
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