Customer Service Professional

6 days ago


Peterborough, Ontario, Canada Kawartha Credit Union Full time

Kawartha Credit Union is a dedicated financial services organization committed to providing exceptional member service excellence. As a Branch Ambassador, you will play a vital role in creating member loyalty and contributing to the success of our team.

Your key responsibilities will include:

  • Assisting members and non-members with routine transactions
  • DIRECTING MEMBERS TO AN ADVISOR who can offer needs-based advice that will enhance their financial well-being
  • SUPPORTING MEMBERS WITH TRANSACTIONAL NEEDS
  • EDUCATING MEMBERS ABOUT OUR NEW BRANCH DESIGN AND NEW WAY OF DOING THEIR BANKING
  • PROVIDING ADMINISTRATIVE SUPPORT TO LENDING AND INVESTMENT PERSONNEL

To be successful in this role, you will require:

  • A HIGH SCHOOL DIPLOMA OR GED EQUIVALENT
  • EXCELLENT CUSTOMER SERVICE, ORGANIZATIONAL, AND SALES SKILLS
  • CUSTOMER SERVICE OR BANKING EXPERIENCE WOULD BE AN ASSET

We are an inclusive organization that values diversity and promotes a barrier-free recruitment process. If you require accommodation during the application process, please let us know.



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