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Food Service Supervisor

2 months ago

Brampton, Ontario, Canada Bhagya Enterprises Inc Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Bhagya Enterprises Inc. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our food service establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members, including food and beverage servers, food service counter attendants, and kitchen and food service helpers.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards by implementing effective methods to meet work schedules and maintaining accurate records of stock, repairs, sales, and wastage.
  • Staff Management
    • Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure excellent customer service.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Reporting and Administration
    • Prepare and submit reports on sales, stock, and other key performance indicators, and maintain accurate records of staff performance and customer feedback.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment
  • Personal Qualities
    • Excellent oral communication skills
    • Efficient interpersonal skills
    • Client focus
    • Flexibility
    • Team player
Working Conditions

This is a permanent, full-time position with a 35-hour workweek. The work language is English.