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Medical Support Specialist

1 month ago


Edmonton, Alberta, Canada Allevia Physiotherapy Ltd Full time

Are you a highly organized and reliable individual looking for a challenging role in a fast-paced environment? Allevia Physiotherapy Ltd is seeking a Medical Support Specialist to join our team.

About the Role

This permanent position offers 30-35 hours of work per week, with a competitive salary of $45,000 - $60,000 per annum, depending on experience. As a Medical Support Specialist, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our clinical team.

The ideal candidate will have a high school diploma or equivalent, at least one year of experience in a similar role, and excellent communication skills. You will be working in a dynamic team environment, using MS Excel, Outlook, and Word to perform various tasks.

Key Responsibilities
  • Provide information to clients and the public, answering their queries and addressing concerns.
  • Process information required to provide customer service, maintaining accurate records and logs.
  • Operate the switchboard or telephone system, responding to calls and messages efficiently.
  • Perform clerical duties, including filing, sorting, and distributing mail.
  • Calculate billing charges, sending invoices to clients as needed.
  • Maintain a fast-paced environment, working under pressure to meet deadlines.
Requirements
  • High school diploma or equivalent.
  • At least one year of experience in a similar role.
  • Excellent communication and organizational skills.
  • Ability to multitask and work in a team environment.
  • Proficiency in MS Excel, Outlook, and Word.
About Us

Allevia Physiotherapy Ltd is a reputable healthcare provider dedicated to delivering exceptional patient care. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.