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Transportation Asset Management Specialist

2 months ago

Montreal, Quebec, Canada GardaWorld Full time
About the Role

We are seeking a highly skilled Senior Client Specialist – Banking Clients to join our team at GardaWorld Cash Services. As a key member of our operations team, you will be responsible for overseeing client relations, handling escalations, and coordinating requests across departments.

Key Responsibilities
  • Monitor service quality and prepare monthly reports on negotiated service agreements
  • Maintain client profiles in our computer system and generate reports on databases associated with client case management
  • Conduct thorough research to find missing items to complete transactions and support clients with cash management aspects of contracts
  • Have knowledge of accounting principles, including general ledger accounts, debits, and credits
  • Knowledge of banking back office and accounting processes
  • Knowledge or experience in Cash Management and Secure Transport
  • Bilingual (spoken/written) in English and French
  • Proficiency in Microsoft Word, Excel, and Outlook
What We Offer

We offer a dynamic work environment, diverse work assignments, and training and career advancement opportunities. Our team is committed to embracing diversity and welcoming newcomers, women, students, retirees, reservists, veterans, and more to join our team as an equal opportunity employer.