Guest Service Supervisor

3 weeks ago


Mississauga, Ontario, Canada Alt Hotel Toronto Airport Full time
Job Summary

We are seeking a Guest Service Supervisor to join our team at Alt Hotel Toronto Airport. As a key member of our operations team, you will be responsible for co-ordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition materials and supplies
Requirements
  • 5-10 people
  • Staff in various areas of responsibility
Work Environment

Our hotel is a fast-paced environment where attention to detail is crucial. You will be required to stand for extended periods and work under pressure.

Personal Qualities
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
Benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
Other Perks
  • Wellness program
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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