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International Education Housing Specialist

2 months ago


Oshawa, Ontario, Canada Durham College Full time
About Durham College:

Durham College is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.

A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs – including six honours bachelor's degrees and 11 apprenticeship programs – to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world.

A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA's Top 100 employers and one of Canada's Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

POSITION INFORMATION:

Full-time Support Staff Position Opportunity
Department: International Education
Hours: 35 hours per week (1) one hour lunch; Mon – Fri (8:30 am – 4:30 pm; one evening shift)
Reporting To: Janine Knight-Grofe; Director, International Education
Campus Location: Oshawa

Housing Support Services:

The International Education Housing Specialist will provide comprehensive housing support services to international students at Durham College. This role involves collaborating with community partners to address the specific housing requirements of international students and establishing partnerships with campus and community entities to enhance housing solutions. The Housing Specialist will deliver tailored housing services to DC international students, acting as the main point of contact for housing-related information and resources.

The Housing Specialist will work closely with the Student Development team to coordinate the provision of housing support to all students, international and domestic. This includes engaging with students to navigate the rental housing market in communities surrounding Durham College, developing resources and materials to distribute information to students, parents, agents, landlords, DC faculty and staff, and community stakeholders.

The Housing Specialist will be responsible for maintaining excellent records of student addresses and seeking to improve systems to collect current home addresses. They will also participate in local, regional or national peer groups in support of developing a better understanding of international student challenges as they relate to housing in Canada.

Housing Advice and Events:

The Housing Specialist will provide comprehensive support, coordinating campus services for at-risk students in both residence and off-campus housing. They will advise students with housing concerns and refer them to campus and community resources, as needed. The Housing Specialist will also cultivate and maintain relationships with external community stakeholders to foster positive community relations.

The Housing Specialist will attend housing-related events and committees to build connections with housing partners, landlords, developers, municipal staff, community partners, and real estate agents. They will also support students in emergency housing situations through sessions and one-on-one advising and employing emergency protocols; maintain a database of emergency housing supports on campus and in the community.

Reporting:

The Housing Specialist will provide regular reports on housing successes and challenges, and adjust supports based on evaluations. They will also keep the college informed about concerns and issues raised by external community stakeholders through preparing reports and actively participating in relevant community groups and agencies.

QUALIFICATIONS:
  1. A minimum of a 3-year diploma or degree in Humanities, Social Sciences, Business, Project Management, International Studies, Education, Social Work and/or Psychology.
  2. Minimum of one (1) year experience related to the delivery of community housing programs and services, including responding to emergent issues and crises.
  3. The incumbent will have working knowledge of the Residential Tenancies Act (RTA) and tribunal process required.
  4. The incumbent will have the ability to work effectively with a culturally diverse clientele and communicate effectively across cultures.
  5. The incumbent will have thorough knowledge of Microsoft 365.
  6. The incumbent will have excellent oral and written communication skills. Fluency in another language is an asset.
  7. The incumbent will have knowledge of the college and college programs, and strong interpersonal, intercultural, organizational, communication and project-management skills.
  8. The incumbent will have the ability to maintain confidentiality.
  9. Occasional evening and weekend availability needed, such as responding to urgent student housing emergencies.


Required Skills

Payband: E; Starting Rate: $28.78; Four Year Rate: $33.37



Required Experience

Hours: 35 hours per week (1) one hour lunch; Mon – Fri (8:30 am – 4:30 pm; one evening shift)

Please apply below by submitting your cover letter and resume to the online portal. Job Competition closes on September 17, 2024. Competition number SS24-106.

Payband: E; Starting Rate: $28.78; Four Year Rate: $33.37