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Branch Care Coordinator

2 months ago


Vernon, British Columbia, Canada VitalAire Canada Inc. Full time
About the Role

VitalAire Canada Inc. is seeking a highly motivated and energetic Branch Care Coordinator to join our team in Vernon, BC. As a key member of our respiratory services team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide helpful and friendly service to customers by answering general inquiries and directing them to the appropriate staff members.
  • Assist with sales and maintenance of respiratory products, services, and inventory for the branch.
  • Provide information and literature to prospective clients.
  • Create walk-in appointments for therapeutics and book follow-up appointments for the branch.
  • Assist healthcare professionals with administrative functions and documentation.
  • Manage equipment, including warranty, maintenance, and repair for internal assets and customer-owned medical devices.
Requirements
  • College Certificate/Diploma or Equivalent
  • 1-2 years of experience in a Call Center or Office Administration
  • Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
  • Able to work flexible hours and provide service to customers for extended hours.
About Us

VitalAire Canada Inc. is a leading provider of respiratory services in British Columbia. We are committed to delivering exceptional patient care and support to our clients. Our team is dedicated to providing a safe and inclusive work environment that fosters growth and development.

We offer a competitive total rewards package, including salary, bonus, flexible benefits, and a pension plan. We also provide opportunities for career progression, tuition reimbursement, and work-life integration. Join our team and be part of a global leader in the healthcare industry.