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Senior Technical Support Specialist

2 weeks ago

Red Deer, Alberta, Canada Wajax Limited Full time

**About the Role:**

We are seeking a Senior Technical Support Specialist to join our team at Wajax Limited. In this role, you will be responsible for providing technical leadership and support to our customers and internal teams.

**Key Responsibilities:**

  • Provide technical support to external and internal customers.
  • Collaborate with Hitachi Ex-Pat Engineer to resolve technical inquiries.
  • Oversee the Field Information Request (FIR) process for Hitachi mining equipment.
  • Drive continuous improvement initiatives.

**Ideal Candidate:**

  • Bachelor's degree in Mechanical, Electrical, or Mining Engineering or equivalent experience.
  • 10+ years of experience in mining equipment maintenance, repair, and assembly.
  • Excellent communication and problem-solving skills.

**Why Join Us:**

  • Join a dynamic and diverse team.
  • Opportunities for career growth and development.
  • Competitive compensation and benefits package.