Infrastructure Support Analyst 3

4 weeks ago


Canada Winnipeg Regional Health Authority Full time
Job Summary

We are seeking a highly skilled Infrastructure Support Analyst 3 to join our team in Winnipeg. The successful candidate will be responsible for maintaining managed security services and supporting cybersecurity practices within the Digital Shared Services environment.

Key Responsibilities
  • Monitor and respond to security alerts and customer-reported cybersecurity issues
  • Support Digital Shared Services cybersecurity incident response and vulnerability management practices
  • Ensure managed security services are deployed and operating
  • Maintain the security awareness program
Requirements
  • 3 years of experience in enterprise information technology providing infrastructure support
  • Experience managing service requests and incidents using an ITSM tool
  • Diploma in information technology from an accredited postsecondary institution
  • Vendor and industry certifications in specific technologies and functions are assets
Preferred Qualifications
  • Familiarity with ITIL practices, including incident management, change management, and problem management
  • Knowledge of information security frameworks, such as ISO 27001, CIS Controls, NIST CSF, and COBIT
  • Excellent written and verbal communication and interpersonal skills
  • Good report-writing skills, detail-oriented, with a commitment to security best practice
Work Environment

The successful candidate will work in a complex 24x7x365 system critical environment, with an 'on call' rotation of evenings/weekends and some overtime as required.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends, and neighbours, please apply today.



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