Food Service Team Leader
2 weeks ago
At Chucks Roadhouse Bar and Grill, we are looking for a skilled Food Service Supervisor to lead our food preparation team in delivering exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication abilities, and a keen eye for detail.
Key Responsibilities:
- Requisition food and kitchen supplies in a timely and efficient manner, ensuring a well-stocked kitchen.
- Supervise and coordinate the activities of staff who prepare and portion food, promoting a positive and productive team environment.
- Ensure that food and service meet quality control standards, adhering to health and safety regulations.
- Address customers' complaints or concerns in a professional and courteous manner, providing prompt resolutions.
- Maintain accurate records of stock, repairs, sales, and wastage, utilizing data to inform business decisions.
- Prepare comprehensive food order summaries for the chef, ensuring seamless kitchen operations.
- Establish work schedules that meet the needs of the team and the business, maintaining a healthy work-life balance.
Work Environment:
- The successful candidate will work in a fast-paced environment, often under pressure to meet high standards and deadlines.
- A combination of sitting, standing, and walking is required, with attention to detail essential for quality control.
Personal Qualities:
- A client-focused approach, with excellent interpersonal skills to build strong relationships with colleagues and customers.
- Efficient communication skills to convey information effectively and professionally.
- Flexibility to adapt to changing priorities and circumstances, with a positive attitude towards challenges.
- Initiative to take ownership of tasks and responsibilities, with a commitment to excellence in all aspects of the job.
Work Term Details:
- This is a permanent position, working 35 hours per week.
- English is the primary language of communication, with a strong focus on customer service and quality.
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