Food Service Team Leader

2 weeks ago


Pickering, Ontario, Canada chucks roadhouse bar and grill Full time
Job Description Summary:

At Chucks Roadhouse Bar and Grill, we are looking for a skilled Food Service Supervisor to lead our food preparation team in delivering exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication abilities, and a keen eye for detail.



Key Responsibilities:
  • Requisition food and kitchen supplies in a timely and efficient manner, ensuring a well-stocked kitchen.
  • Supervise and coordinate the activities of staff who prepare and portion food, promoting a positive and productive team environment.
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Address customers' complaints or concerns in a professional and courteous manner, providing prompt resolutions.
  • Maintain accurate records of stock, repairs, sales, and wastage, utilizing data to inform business decisions.
  • Prepare comprehensive food order summaries for the chef, ensuring seamless kitchen operations.
  • Establish work schedules that meet the needs of the team and the business, maintaining a healthy work-life balance.


Work Environment:
  • The successful candidate will work in a fast-paced environment, often under pressure to meet high standards and deadlines.
  • A combination of sitting, standing, and walking is required, with attention to detail essential for quality control.


Personal Qualities:
  • A client-focused approach, with excellent interpersonal skills to build strong relationships with colleagues and customers.
  • Efficient communication skills to convey information effectively and professionally.
  • Flexibility to adapt to changing priorities and circumstances, with a positive attitude towards challenges.
  • Initiative to take ownership of tasks and responsibilities, with a commitment to excellence in all aspects of the job.


Work Term Details:
  • This is a permanent position, working 35 hours per week.
  • English is the primary language of communication, with a strong focus on customer service and quality.


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