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Scheduler - Surrey, BC

2 months ago

Surrey, British Columbia, Canada Allied Universal Full time
About the Role

We are seeking a highly organized and detail-oriented Scheduler to join our team at Allied Universal in Surrey, BC. As a Scheduler, you will play a critical role in ensuring optimal coverage and service levels for our clients.

Key Responsibilities
  • Develop and maintain schedules for security personnel based on client needs and availability.
  • Monitor and adjust schedules in real-time to address staffing changes, absences, and coverage gaps.
  • Communicate effectively with security staff regarding their shifts, duties, and any changes to the schedule.
  • Coordinate with management to ensure compliance with labour laws and company policies.
  • Utilize scheduling software to track hours, manage overtime, and ensure accurate timekeeping.
  • Respond to scheduling inquiries and issues promptly to maintain high levels of service and satisfaction.
  • Maintain organized records of schedules, staff availability, and client requirements.
  • Assist in training new staff on scheduling protocols and company policies, as required.
Requirements
  • High school diploma or equivalent; further education or certification in business administration or related field is a plus.
  • Proven experience in scheduling, administrative support, or a related field.
  • Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
  • Excellent communication skills, both written and verbal.
  • Proficiency in scheduling software and Microsoft Office Suite.
  • Ability to work independently and collaboratively in a team environment.
  • Strong problem-solving skills and the ability to think critically under pressure.
What We Offer
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development and training