Retail Store Team Lead

4 weeks ago


Davidson, Canada ESSO DAVIDSON Full time
Job Summary

We are seeking a highly skilled Retail Store Team Lead to join our team at ESSO DAVIDSON. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Supervise Staff: Lead and motivate a team of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
  • Assign Sales Workers to Duties: Effectively allocate tasks and responsibilities to ensure the efficient operation of the store.
  • Hire and Train Staff: Recruit, train, and develop a team of sales workers to meet the needs of our customers.
  • Order Merchandise: Manage inventory levels and place orders for merchandise to meet customer demand.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and minimize labor costs.
  • Sell Merchandise: Provide excellent customer service and sell merchandise to meet sales targets.
  • Prepare Reports: Analyze sales data and prepare reports to inform business decisions.
  • Resolve Issues: Address customer complaints and resolve issues in a timely and professional manner.
  • Organize Inventory: Maintain accurate inventory levels and ensure the efficient storage and retrieval of merchandise.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Gas bar environment.
  • Computer and Technology Knowledge: Proficient in MS Outlook.
  • Area of Specialization: Retail store operations.
  • Transportation/Travel Information: Own transportation.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail, combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliability, team player, dependability, and ability to multitask.
  • Experience: 7 months to less than 1 year of experience in a retail sales environment.
Benefits
  • Free Parking: Available on site.
  • Duration of Employment: Permanent.
  • Language of Work: English.
  • Hours of Work: 36 to 40 hours per week.


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