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Assistant Department Manager

2 months ago

Ottawa, Ontario, Canada Farm Boy Full time

Job Title: Assistant Department Manager

Job Summary: We are seeking a highly motivated and customer-focused Assistant Department Manager to join our team at Farm Boy. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing store operations, and maintaining a high level of product quality and presentation.

Key Responsibilities:

  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Manage store operations, including inventory management, stock rotation, and visual merchandising.
  • Ensure a high level of product quality and presentation, including packaging, labeling, and display.
  • Collaborate with the store team to achieve sales goals and improve customer satisfaction.
  • Perform opening and closing procedures, including cash handling and security checks.
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety, and equipment use.

Requirements:

  • Superior customer service, organizational, and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience.
  • Ability to work with little supervision, with a high standard for quality, attention to detail, and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French is an asset.

Work Environment:

  • Required to stand for long periods of time during shift.
  • Required to lift, carry, or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation: Accommodation is available upon request for applicants and employees with disabilities.