Field Service Technician
2 days ago
We are seeking a skilled Field Service Technician to join our team at Mettler Toledo. As a Field Service Technician, you will be responsible for troubleshooting and repairing industry-related products, performing calibrations and preventative maintenance duties, and resolving first-line customer service issues. You will also have the opportunity to lead efforts to modernize, upgrade, and convert customer existing equipment.
Key Responsibilities- Troubleshoot and repair all Mettler Toledo products within the Business Group
- Perform system and equipment installations, calibrations, and preventative maintenance duties as required
- Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
- Complete system configuration and testing prior to delivery
- Provide technical solutions consultant and application support to the customer and the sales force
- Responsible for resolving first-line customer complaints and invoicing problems
- Ensure vehicle service and maintenance requirements are met
- All other duties as assigned
- Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science and experience in a technical support role, technical troubleshooting, or technical installation in the industrial electronics technology marketplace is required
- The ability to lift, transport, and place test weights and equipment of up to 20 Kg (testing of equipment may require movement of up to 300Kg in 20 Kg increments)
- Must possess a valid Driver's License
- Willing to work overtime
- Ability to travel within Canada and the U.S.
- Must be legally entitled to work in Canada
- Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
- All the usual benefits, including paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design, and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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