Crabtree Corner Leadership Position

4 weeks ago

Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

At YWCA Metro Vancouver, we are seeking a highly skilled and compassionate leader to fill the role of Manager, Crabtree Corner. This is an exciting opportunity to join our team and contribute to the delivery of high-quality programs and services that support women and their families in the Downtown Eastside.

The Manager, Crabtree Corner will be responsible for the overall leadership of the Community Action Program for Children (CAPC), Single Mother's Support Group, Front Desk, Donation Room, Volunteers, and Food Kitchen. This includes supporting the Associate Director with the Crabtree Corner Community vision and plans, facilitating and engaging the community/team in change, implementing improvements and new ideas that better support our participants and community.

The ideal candidate will have 6-8 years of experience in a related role, a community college certificate, or an equivalent combination of education and experience. They will also have experience coaching, mentoring, and supervising staff who work with complex and multi-faceted client issues.

The Manager, Crabtree Corner will be responsible for:

  • Overall responsibility for the leadership of Community Action Program for Children (CAPC); Single Mother's Support Group, as well as Front Desk, Donation Room, Volunteers and Food Kitchen.
  • Supports the Associate Director with the Crabtree Corner Community vision and plans, facilitating and engaging the community/team in change, implementing improvements and new ideas that better support our participants and community.
  • Leads Risk Management and Health and Safety strategies and initiatives, including being a safety committee management representative, coordinating with other managers to ensure the safety of the entire building and co-chairs the Building Emergency Response Team Committee.
  • Participates in case coordination and support including coaching and debriefing on complex program participant cases and file management as it relates to participant intake, documentation, progress and file closures.
  • Provides input into program development based on trends and experiences shared by participants.
  • Oversees participant engagement surveys and collecting stories & data to share Crabtree Corner's progress.
  • Supports facilitation of groups as required.
  • Supports Associate Director with funding proposals and leads most tours with the Fund Development team to develop and support donor relationships.
  • Accountable for budget development, monitoring and planning, for program areas responsible for.
  • Supports Associate Director with maintaining and improving the Crabtree Corner building (facilities management and capital replacement projects (e.g. currently working to improve the first floor.)
  • Actively role models and supports relationship building and conflict resolution within the building
  • Overall responsibility for planning and coordination of events, including Presents of Peace, corporate group volunteer events, etc. and oversees all in-kind donations
  • Provides direction and communicates needs to YWCA Rooftop Garden Coordinator
  • Other duties as required

We offer our eligible employees the following benefits as part of their total compensation package:

  • Extended medical and dental benefits
  • A defined benefit pension plan
  • Flexible working arrangements for applicable positions
  • Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
  • Free staff membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
  • Pay Rate: $38.57
  • A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.

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