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Senior Organizational Change Management Specialist
2 months ago
About the Role
BDO is a leading professional services firm that values its people and clients. We are seeking a highly skilled Senior Organizational Change Management Specialist to join our Change Management Office (CMO) team.
Key Responsibilities
- Change Management
- Apply change management discipline to ensure all people impacts are managed for the initiatives where you are the change lead.
- Document and produce organizational change work, including change readiness, communication development, talent management processes, leadership and ownership, learning/training, and change implementation and reinforcement plans.
- Create communication templates by collaborating with the communication lead on the project and adjust content to different audiences.
- Assess the impact of proposed changes on business operations, systems, and technology, and identify potential risks and benefits.
- Develop and implement change management plans, including communication plans, stakeholder engagement plans, and training plans.
- Monitor and evaluate the effectiveness of change management plans and strategies, making adjustments as necessary.
- Identify and manage risks associated with changes and develop contingency plans to mitigate those risks.
- Work collaboratively with other change managers in BDO's CMO to develop and maintain a consistent and repeatable change management framework and methodology aligned with the organization's objectives and strategies.
- Evaluate the effectiveness of change management processes and strategies, making adjustments as necessary to improve future change initiatives.
- Establish personal engagement agreements with business sponsors and stakeholders to facilitate shared meaning and commitment to goals.
- Collaborate with stakeholders across the organization to ensure changes are aligned with business objectives and stakeholders are informed and engaged throughout the change process.
- Work with project managers and other stakeholders to ensure changes are delivered on time, within budget, and with minimum disruption to business operations.
- Develop and deliver training programs to ensure stakeholders are prepared for changes and have the necessary skills and knowledge to adopt and utilize the changes.
Requirements
- University degree in business management or a related field, or equivalent working experience.
- Fluently bilingual in English and French is preferred.
- Prosci Certification is a must-have.
- 3-5 years of change management experience, with comprehensive knowledge of change management principles and practices.
- Proven work experience in change management work streams from initial vision to post-implementation.
- 3-5+ years of transformation/project management experience is nice to have.
- Demonstrated experience with the rollout of large, complex projects.
- 3-5 years of Microsoft Suite product knowledge, including PowerPoint and Excel.
- Demonstrated experience working with executive-level stakeholders and managing expectations.
- Superior communication skills, including experience in developing and delivering presentations to both internal and external stakeholders.
- Demonstrated ability to work independently and collaboratively to achieve organizational and program objectives.
- Highly developed analytical skills with the ability to use expert-level judgment for strategic thinking and problem-solving.
- Proven organizational abilities and the ability to manage competing priorities and meet deadlines under pressure.
- Excellent teamwork, interpersonal, and stakeholder-focused skills, including the ability to work respectfully and inclusively with a diverse employee population.
- The ability to thoughtfully and positively influence, lead, marshal resources, and manage change in a matrix environment.
