Senior Business Solutions Analyst

2 months ago

Surrey, British Columbia, Canada Fraser Health Full time
Job Description

Job Summary

The Senior Business Solutions Analyst will provide leadership in Business Process Reengineering concepts, methods, and technologies to support the Vision, Values, Purpose, and Commitments of Fraser Health. This role will lead the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.

Key Responsibilities

  • Provide strategic planning support and change management services by leading and providing senior-level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.
  • Lead, develop, and maintain the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems.
  • Lead, coordinate, and/or participate in initiatives and process redesign that supports and follows the service management methodology.
  • Provide senior-level business analysis by carrying out workflow analysis, developing business information requirements and models, defining business scope and objectives, and planning, designing, or modifying practical manual and automated business processes.
  • Provide health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support.
  • Will lead small projects and provide project management guidance to Business Analysts.
  • Analyze and diagnose health information systems applications and/or business issues and provide resolution to either the systems or the business processes.
  • Support business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
  • Develop Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.
  • Resolve operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
  • Participate in the development, implementation, and evaluation of health informatics goals, objectives, policies, and procedures for Informatics and assigned business areas within Fraser Health.
  • Participate on assigned internal and external committees as required and work collaboratively as a member of the Health Information Systems and Services team.

Qualifications

  • Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience.
  • Three to five years of recent, related experience in a medium to large-sized organization.
  • Experience with health and corporate information systems.

Competencies

  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.
  • Professional/Technical Capabilities
    • Demonstrated knowledge of health and corporate information systems.
    • Ability to analyze business processes and business specifications.
    • Knowledge of systems analysis, design, and development life cycle theory, concepts, and practices.
    • Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
    • Analytical reasoning and problem-solving skills.
    • Ability to communicate effectively both verbally and in writing.
    • Ability to deal effectively with others.
    • Ability to organize and prioritize work.
    • Ability to work independently and as a member of a team.
    • Physical ability to perform the duties of the position.

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