Occupational Case Manager

2 days ago

Victoria, British Columbia, Canada BC Transit Full time
About Our Company

At BC Transit, we are dedicated to providing safe and accessible public transportation solutions for residents across British Columbia. As a dynamic organization, we prioritize people-first approaches in every business decision, striving to create sustainable, safe, and affordable services.

We value lifelong learning and recognize the importance of staying ahead of industry trends. Our team is passionate about creating innovative solutions that address climate change, affordability, and community connectivity.

About the Role

The Abilities Management, Case Manager plays a crucial role in our People and Culture team, providing case management support and direction to employees and stakeholders for occupational and non-occupational injuries and illnesses. This position collaborates with internal stakeholders and interacts with healthcare professionals and insurers to ensure a safe and sustainable return to work for employees.

This role offers an exciting opportunity to coordinate case management activities, assess employee readiness for return to work, and develop individual plans to facilitate early and safe return to work. The successful candidate will have strong analytical and problem-solving skills, as well as excellent written and oral communication abilities.

Key Responsibilities
  1. Coordinate case management activities to support safe, timely, and sustainable return to work.
  2. Support employees through collaboration with health care providers, monitoring progress of employees, communicating, and collaborating with managers and union representatives.
  3. Assess employees' readiness for return to work based on medical and functional information.
  4. Develop individual plans to facilitate an early and safe return to work that meet employees' functional ability and individual needs.
  5. Document case activity and decisions in a timely, accurate, confidential manner.
  6. Promote best practices in disability management.
  7. Provide expert consultation, advice, and coaching to stakeholders and collaborate with leaders to resolve issues on complex cases.

This is a hybrid work opportunity with the expectation that the successful candidate will reside in Victoria and work out of the Victoria Transit Administration building at least two days per week.

About You

We value lifelong learners who possess a combination of education and experience in disability case management, WorkSafeBC claims processing, policies, and procedures. The ideal candidate will have experience applying best practices in disability case management, early intervention, and return-to-work planning. Strong problem-solving and analytical skills, as well as excellent written and oral communication abilities, are essential for success in this role.

What We Offer
  • Comprehensive medical and dental benefits to support you and your family.
  • Membership in a gold-plated defined benefit pension plan.
  • Access to fitness and lifestyle centers to help maintain physical fitness and health.
  • Variety of programs supporting employees, including an Employee Assistance Program and health and wellness initiatives.
  • A complimentary employee bus pass and two taxable dependent passes.
  • A corporate learning and development program to aid in continuous career growth.
  • An employee recognition program where colleagues acknowledge each other's successes.
  • A social club offering access to events throughout Victoria.

At BC Transit, we prioritize diversity, inclusion, and authenticity in our workplace. If you're passionate about this role and believe your combination of education and experience aligns with its requirements, we encourage you to apply.

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