Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Operations Manager to join our team in Vancouver. As an Operations Manager, you will be responsible for ensuring the smooth operation of our bakery franchise locations.
Key Responsibilities:- Develop and implement operational strategies to drive business growth and improve profitability.
- Analyze financial results and performance metrics to identify areas for improvement.
- Lead and coach a team of franchise operators to ensure they have the necessary skills and knowledge to operate their bakeries effectively.
- Provide ongoing support and guidance to franchise operators to help them overcome challenges and achieve their goals.
- Work closely with the Support Team to ensure that all bakery locations are operating to the highest standards.
- Assist with the openings of new bakeries and provide training and support to new franchise operators.
- A high-energy, positive attitude with the ability to quickly develop trust and meaningful relationships.
- 2+ years' experience in a franchise retail environment or multi-site retail management experience.
- 5+ years' managerial experience, ideally in the food service, hospitality or franchise industry.
- Skilled in analyzing financial results and performance metrics, and translating strategic concepts into actionable plans.
- Valid driver's licence and willingness to travel frequently and spend time 'in the field' rather than behind a desk.
- Excellent verbal and written communications skills.
- Ability to influence others in order to affect change and drive constant improvement.
- A good tolerance for multi-tasking and managing competing priorities.
- Can work autonomously, take risks and exercise sound judgement with minimal supervision.
- Excellent communication, problem-solving and conflict resolution skills.
- Degree with concentration in Business Management.
- Competitive salary range $80,000 - $120,000 per year, depending on experience.
- Flexible work arrangements with a combination of working on-site and remotely from home.
- Both individualized and company-wide bonus plans.
- A great Extended Health & Dental Benefit, Group RRSP Matching and Health Spending Account.
- Paid sick and personal leave days.
- Subsidized wellness program, and paid day for community service/volunteer time.
- An open, 'continuous-learning' environment where professional development and career progression is encouraged.
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team.
- High level of autonomy and responsibility.
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