Customer Service Coordinator
20 hours ago
We are seeking a highly motivated and customer-centric individual to join our service team as an Assistant Service Manager at Weins Auto Group. This position is an integral role at Weins Auto Group and is the front-line service representative who is responsible for providing our customers with exceptional experiences while ensuring their service needs are being met.
About UsWe value our employees and believe in our staff, work-life balance, and career progression from within. We are an employee-centric workplace with a focus on the whole person.
Join us; we are transforming the auto industry.
See how Weins Auto Group is a great place to work, to learn, and grow your career:
- We offer a competitive compensation plan and a top-notch benefits plan.
- We invest in your future with generous group RRSP options and a matching program.
- We provide support for your well-being through our Employee Assistance Program.
- We celebrate personal and professional milestones and team events.
We want more associates just like you and we offer an Employee Referral Program to thank our associates for great referrals.
We have a Vehicle Purchase Program along with a Parts & Service Discount available exclusively for our employees.
We invest in your career with development and training opportunities.
Primary Responsibilities- Coordinate customer and vehicle processing, providing estimates of cost and time to complete, and follow through to delivery to ensure customer satisfaction.
- Greet customers in a friendly and professional manner and maintain their loyalty to the dealership.
- Assist customers in picking up vehicles and note any problems that they have so that the appointment for correction of a problem can be scheduled.
- Explain service work including next maintenance requirements to customers as required.
This role requires strong communication skills and attention to detail.
Requirements- Previous experience in a service advisor role, within the automotive dealership environment is an asset.
- 1-3 years of customer service experience.
- Valid Class G Driver's License.
Don't have this exact experience but feel like you have what it takes? Tell us your story.
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