Brand Ambassador and Customer Experience Liaison

5 days ago


Ottawa, Ontario, Canada United Zen Marketing Full time

At United Zen Marketing, we're not just delivering innovative experiences; we're building a culture that fosters positivity, diversity, and employee growth.

We're seeking a highly driven Client Support Representative to join our team in achieving outstanding results. This role is crucial in increasing awareness of our company and its solutions while maintaining consistent messaging across all audiences.

In this pivotal position, you'll interact with potential customers to educate them on our clients' products and services, build lasting relationships through exceptional interpersonal skills, and provide accurate information about our brand and its benefits compared to competitors.

You'll participate in regular meetings with the Client Support Specialist team to strategize customer acquisition standards and sales goals. Additionally, you'll attend training sessions to stay updated on new products, services, or sales promotions.

Key Responsibilities:

  • Interact with potential customers to educate them on our clients' products and services
  • Build long-lasting relationships through excellent communication skills
  • Provide accurate information about our brand and its benefits compared to competitors
  • Participate in regular meetings with the Client Support Specialist team to strategize customer acquisition standards and sales goals
  • Attend training sessions to stay updated on new products, services, or sales promotions

Requirements:

  • 0-2 years of experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • A College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility

Benefits:

  • Positive and diverse working culture
  • Opportunities for career advancement
  • Closures on all major holidays
  • Travel opportunities and company events
  • Consistent Schedule and job security

This is an on-site position. Candidates should live within a reasonable commuting distance of our Kanata office.



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