Customer Service Representative

4 weeks ago


St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time

We are seeking a highly skilled Customer Service Representative to join our team at Kento Windows & Doors. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to resolve customer complaints and concerns
  • Develop and maintain a thorough understanding of our products and services

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer-facing role
  • Proficiency in MS Office, including Excel, Word, and PowerPoint
  • Strong communication and problem-solving skills

What We Offer:

  • Dental plan
  • Health care plan
  • Permanent employment
  • 32 to 35 hours per week
  • English as the primary language of work


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