Pharmacy Department Head

3 weeks ago


Camrose, Canada Loblaw Companies Limited Full time

We're seeking a talented Pharmacy Manager to join our team at Loblaw Companies Limited. As a Pharmacy Manager, you will be responsible for leading a team of pharmacy professionals and providing exceptional customer service to our patients.

Key Responsibilities:

• Supervise and provide guidance to pharmacy staff
• Responsible for hiring and managing staff performance
• Accountable for the financial and operational success of the pharmacy department
• Prepare, dispense, and control medications accurately and timely to patients
• Ensure medication and over-the-counter supplement inventory levels are adequate to meet patient needs
• Counsel patients on new and additional medications in a friendly, positive, and proactive interaction
• Create awareness and educate customers through public relations (public health days, clinics, etc.)
• Provide timely and positive resolution to patient needs and doctor requests/issues
• Obtain and review budgeted sales and net contribution
• Identify and report sales opportunities both internally and externally
• Review and control costs at all levels within Loblaw Pharmacy (dispensary)

Requirements:

• Bachelor of Science in Pharmacy, registered with ACP, injection certified, and APA are a requirement
• Ideally 3 years' experience in a retail environment
• Strong verbal communication skills and interpersonal skills
• Strong people management skills and the ability to motivate and coach others
• Excellent customer service skills and a strong sense of professionalism
• Proven ability to build the business using community-based marketing strategies
• Strong problem-solving skills, including experience formulating and executing action plans

Strong personal computing skills, as well as knowledge of Healthwatch Pharmacy systems, are a definite asset.



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