Lead Customer Service Director
1 week ago
As a valued member of our team, you will play a pivotal role in driving customer satisfaction and employee growth. You will be responsible for overseeing the daily operations of our branch, ensuring seamless interactions between clients and representatives.
- Mentor and guide a team of representatives to deliver exceptional customer experiences
- Collaborate with the Branch Manager to develop strategies that foster growth and innovation within the team
- Analyze client needs and implement solutions to promote Bank products and services
- Leverage your expertise to handle client complaints and feedback, ensuring timely resolution and improved customer satisfaction
- Develop and implement action plans to enhance the client experience, in collaboration with the Branch Manager
- Communicate and enforce branch operating procedures, risk management, and regulatory compliance to the team
What We Offer:
- A comprehensive training program that fosters continuous learning and skill development
- A collaborative work environment that values diversity and inclusion
- A competitive salary range of $70,000 - $90,000 per year, based on your qualifications and experience
About Us:
We are a forward-thinking bank that prioritizes people-centered banking. Our mission is to make a positive impact on our customers' lives. Our core values of partnership, agility, and empowerment drive our actions, and we strive to create an inclusive workplace that values accessibility and diversity.
-
Senior Customer Service Director
4 weeks ago
Drummondville, Quebec, Canada National Bank Full timeCustomer Service Manager PositionThis role offers an opportunity to excel in a dynamic environment where you will lead a team of representatives and contribute to the bank's mission to have a positive impact on people's lives.The ideal candidate will have a college diploma or bachelor's degree, 4-6 years of experience, and minimum 2 years in personnel...
-
Sales Operations Director
2 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $45,000 - $65,000BeBee Professionals in Drummondville is seeking an experienced Sales Operations Director to lead our sales team and drive business growth. You will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies to drive business growth.Lead and motivate...
-
Sales and Customer Service Director
3 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $45,000 - $65,000Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team at beBee Professionals in Drummondville, Canada.Key Responsibilities:Oversee the daily operations of the store, ensuring excellent customer service and profitability.Manage and motivate a team of store staff to achieve sales targets and provide a...
-
IT Strategic Director
1 month ago
Drummondville, Quebec, Canada Soucy Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as an IT Strategic Director. In this key position, you will play a vital role in driving our company's technology strategy forward.As IT Strategic Director, you will be responsible for analyzing our business needs and implementing innovative solutions to maximize...
-
IT Director for Strategic Business Growth
1 week ago
Drummondville, Quebec, Canada Soucy Full timeWe are Soucy, a leading designer and distributor of powersports parts and accessories. Our company is committed to innovation and excellence in the industry.Job SummaryThe IT Director will play a crucial role in driving business growth through strategic initiatives that maximize value while minimizing waste. This individual will lead the implementation of...
-
Business Director
2 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $75,000 - $110,000We are seeking a Business Director to oversee the daily operations of our organization, driving profitability and ensuring high levels of customer satisfaction. Key responsibilities include developing and implementing business strategies, managing and mentoring department heads, and monitoring key performance indicators.Requirements:Bachelor's degree in...
-
Administrative Services Director
2 weeks ago
Drummondville, Quebec, Canada beBee Professionals Full time $45,000 - $65,000In a fast-paced work environment, we are seeking an organized and proactive Administrative Services Director to join beBee Professionals in Drummondville.About the Role:The successful candidate will oversee daily office operations, ensuring efficiency and productivity.This role requires strong organizational skills, with the ability to multitask and...
-
Customer Service Excellence Coordinator
3 days ago
Drummondville, Quebec, Canada Soucy Full timeAbout SoucySoucy is a leading organization dedicated to delivering exceptional customer experiences. We're committed to fostering long-term relationships with our B2B customers and driving sales growth through personalized service.
-
Customer Service Leadership Professional
1 month ago
Drummondville, Quebec, Canada National Bank Full timeCustomer Service Leadership ProfessionalEstimated salary: $80,000 - $110,000 per year, depending on experience and location.About UsAt National Bank, we're dedicated to delivering exceptional customer experiences and building long-term relationships with our clients. Our team is passionate about helping individuals and businesses achieve their financial...
-
IT Director
2 months ago
Drummondville, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeKey Responsibilities:As the Director of Information Technology and Continuous Improvement, you will lead the implementation of initiatives to maximize value and minimize waste in a manufacturing environment. You will use your leadership, creativity, and analytical skills to develop an IT strategy that supports digital transformation and promotes employee...
-
Customer Service Team Lead Position
4 weeks ago
Drummondville, Quebec, Canada National Bank Full timeAbout the RoleAs a key member of our customer service team, you will play a pivotal role in supporting and guiding transaction service employees to deliver exceptional client experiences. This leadership position involves working closely with the Branch Manager to ensure seamless branch operations and empowering your team to grow professionally.
-
Executive Director of Operations
2 weeks ago
Drummondville, Quebec, Canada beBee Professionals Full time $75,000 - $110,000We are looking for an Executive Director of Operations to oversee the daily operations of our organization in Drummondville, Canada.Estimated Salary Range:$80,000 - $120,000 per yearAbout This Role:This dynamic leadership position involves developing and implementing business strategies to achieve financial targets, managing department heads, monitoring key...
-
Digital Transformation Director
4 weeks ago
Drummondville, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeAre you a visionary leader seeking to drive digital transformation in a manufacturing environment? Look no further! We are seeking an experienced IT Director to join our team at IT Unlock Consulting Inc.About the RoleWe are looking for a highly skilled and strategic thinker to lead our digital transformation initiatives. As the Director of Information...
-
Customer Service Leadership Professional
7 days ago
Drummondville, Quebec, Canada National Bank Full timeWe are seeking a highly motivated and experienced Customer Service Manager to join our team at National Bank. As a leader in customer service, you will be responsible for guiding and coaching a team of representatives to provide exceptional service to clients.Key Responsibilities:Guide and coach the team in identifying client financial needs and promoting...
-
Customer Service Ambassador
3 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $30,000 - $45,000{"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in Drummondville, Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their...
-
Customer Service Ambassador
2 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Drummondville, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Customer Service Representative
2 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Drummondville is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...
-
Customer Service Representative
2 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Service Excellence Specialist to provide exceptional service to our customers at beBee Professionals. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide detailed...
-
Customer Service Representative
3 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Food Counter Attendant Job SummaryWe are seeking a highly motivated and customer-focused Food Counter Attendant to join our team at beBee Professionals in Drummondville. As a key member of our food service team, you will be responsible for delivering exceptional customer service, preparing food items, and maintaining a clean and organized food counter.Key...
-
Customer Service Representative
3 months ago
Drummondville, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Drummondville. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...