Clinical Support Associate for Critical Care
5 days ago
Humber River Health is a leading healthcare provider in North West Toronto, serving a community of 850,000 residents.
Salary and BenefitsThe estimated hourly rate range for this position is $26.805 - $27.744, with opportunities for career advancement and professional growth.
Job DescriptionWe are seeking a highly skilled Clinical Support Associate to join our dynamic team at 6 West Critical Care. In this role, you will be responsible for providing exceptional clerical support, including patient registration and discharge, maintenance of patient records, order entry, and statistics.
You will also be responsible for delivering outstanding customer service, scheduling appointments, answering patient inquiries, and greeting patients and visitors in a courteous manner.
Additionally, you will communicate with bed allocation and other departments to arrange patient placement and collaborate with other teams to ensure seamless care delivery.
Required Skills and Qualifications- A high school graduate or equivalent;
- Completion of a Community College Medical Secretary Diploma (an asset);
- Minimum 2 years of full-time equivalent recent clerical experience, preferably in a mental health care setting;
- Good keyboarding skills, with a minimum typing speed of 40 WPM;
- Computer proficiency, including Microsoft Office Suite;
- Strong interpersonal skills, both oral and written;
- MEDITECH computer experience (an asset);
- CCIS knowledge and Data Entry experience preferred;
- VIP knowledge and Data Entry experience preferred;
- Good organizational and problem-solving skills, including the ability to prioritize a varied and busy workload;
- Ability to work independently with minimal supervision in a team environment;
- Knowledge of a second language (an asset);
- Demonstrated customer service skills;
- A positive attendance and discipline record.
Humber River Health is committed to revolutionizing patient care and is proud to be recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc.
We offer a dynamic work environment that consistently wows and supports employees through evidence-based leadership and a culture that values compassion, professionalism, and respect.
We attract and retain a diverse workforce that represents the communities we serve and are deeply involved in research and academic collaboration.
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