Front Desk Associate
3 days ago
We are seeking a highly skilled Guest Service Representative to join our team at NPC/Sandman Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.
- Complaint Resolution: Investigate and resolve guest complaints and claims in a professional and courteous manner.
- Room Reservations: Take, cancel, and change room reservations, ensuring accurate and up-to-date information.
- Hotel Information: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
- Cash Handling: Process guest departures, calculate charges, and receive payments, maintaining accurate cash handling and balancing cash reports.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments, ensuring accurate and up-to-date information.
- Emergency Procedures: Follow emergency and safety procedures, ensuring the well-being of guests and staff.
- Clerical Duties: Perform light housekeeping and cleaning duties, as well as clerical tasks such as faxing, filing, and photocopying.
- Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year of experience in a similar role.
- Language: Fluency in English.
- Availability: Availability for shift or on-call work, as well as the advertised start date.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team at NPC/Sandman Hotel Group.
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Front Desk Associate
1 week ago
Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...
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Front Desk Associate
1 week ago
Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...
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Front Desk Associate
1 week ago
Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration: Register arriving guests...
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Front Desk Associate
1 week ago
Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration: Register arriving guests...
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Front Desk Associate
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Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration: Register arriving guests...
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Front Desk Associate
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Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NPC/Sandman Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Registration: Register arriving guests...
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