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Production & Field Service Technician

2 months ago


Brockville, Ontario, Canada Adecco Canada Full time
Job Summary

Adecco Canada is seeking a highly skilled Production & Field Service Technician to join our team. As a key member of our dynamic team, you will be responsible for the execution of production tasks, installation, field service, troubleshooting, repair, maintenance, and calibration of automated dispensing systems.

Key Responsibilities:
  • Production:
    • Ensure adherence to quality standards and regulatory compliance in production and customer sites.
    • Assemble and manufacture systems and assemblies as per drawings and specifications.
    • Complete testing of final products or subassemblies for functionality, quality, and adherence to customer specifications.
    • Troubleshoot problems with equipment, devices, subassemblies, or products.
    • Work collaboratively with the team and independently to achieve production goals.
    • Prepare completed systems for domestic and international shipment.
    • Maintain a clean and organized work area.
    • Pick parts for system and assembly builds when required.
  • Field Service:
    • Install automated dispensing and batching systems or retrofits at customers' facilities as per Engineering drawings.
    • Perform diagnostic analysis, repair, and/or preventative maintenance to customers' equipment.
    • Train end-users on system operation, custom software, maintenance, and best practices.
    • Provide accurate and detailed reports to the production manager, technical support, and engineering teams.
    • Schedule and manage pre-install, post-install, and service meetings with applicable departments.
    • Provide excellent customer service while promoting the company as a leader in automated dispensing systems.
    • Complete and submit expense reports for company travel in an organized and timely manner.
    • Perform onsite system audits and evaluations and provide documented reports and recommendations to customer account manager.
Requirements and Qualifications:
  • Eligibility to work and reside within Canada.
  • Valid passport and ability to travel domestically and internationally.
  • Willingness to work/travel outside of regular working hours.
  • Valid driver's license and ability to operate a forklift.
  • Mechanical aptitude and comfort with hand and power tools.
  • Complex problem-solving skills and ability to work to a schedule.
  • Ability to read and understand technical drawings.
  • Aptitude in Microsoft Outlook, Word, or similar.
  • Proficient in both written and verbal communication in English, multilingual considered an asset.
  • Familiarity with electro-pneumatics and/or fluid dynamics considered an asset.
  • Excellent customer service skills.
  • Bondable.

This is an exciting opportunity to join our team and take your career to new heights. If you are a motivated and skilled individual with a passion for manufacturing and installation, we encourage you to apply.