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Production & Field Service Technician
2 months ago
Adecco Canada is seeking a highly skilled Production & Field Service Technician to join our team. As a key member of our dynamic team, you will be responsible for the execution of production tasks, installation, field service, troubleshooting, repair, maintenance, and calibration of automated dispensing systems.
Key Responsibilities:- Production:
- Ensure adherence to quality standards and regulatory compliance in production and customer sites.
- Assemble and manufacture systems and assemblies as per drawings and specifications.
- Complete testing of final products or subassemblies for functionality, quality, and adherence to customer specifications.
- Troubleshoot problems with equipment, devices, subassemblies, or products.
- Work collaboratively with the team and independently to achieve production goals.
- Prepare completed systems for domestic and international shipment.
- Maintain a clean and organized work area.
- Pick parts for system and assembly builds when required.
- Field Service:
- Install automated dispensing and batching systems or retrofits at customers' facilities as per Engineering drawings.
- Perform diagnostic analysis, repair, and/or preventative maintenance to customers' equipment.
- Train end-users on system operation, custom software, maintenance, and best practices.
- Provide accurate and detailed reports to the production manager, technical support, and engineering teams.
- Schedule and manage pre-install, post-install, and service meetings with applicable departments.
- Provide excellent customer service while promoting the company as a leader in automated dispensing systems.
- Complete and submit expense reports for company travel in an organized and timely manner.
- Perform onsite system audits and evaluations and provide documented reports and recommendations to customer account manager.
- Eligibility to work and reside within Canada.
- Valid passport and ability to travel domestically and internationally.
- Willingness to work/travel outside of regular working hours.
- Valid driver's license and ability to operate a forklift.
- Mechanical aptitude and comfort with hand and power tools.
- Complex problem-solving skills and ability to work to a schedule.
- Ability to read and understand technical drawings.
- Aptitude in Microsoft Outlook, Word, or similar.
- Proficient in both written and verbal communication in English, multilingual considered an asset.
- Familiarity with electro-pneumatics and/or fluid dynamics considered an asset.
- Excellent customer service skills.
- Bondable.
This is an exciting opportunity to join our team and take your career to new heights. If you are a motivated and skilled individual with a passion for manufacturing and installation, we encourage you to apply.