Retail Business Operations Manager
11 hours ago
About the Role:
The Retail Business Operations Manager is responsible for overseeing daily retail operations and leading a team of sales staff. This role requires strong organizational, communication, and problem-solving skills to effectively manage store operations, drive sales growth, and maintain customer satisfaction.
Key Responsibilities:
- Operations Management: Oversee and coordinate all aspects of retail store operations, including sales floor management, inventory control, and visual merchandising.
- Team Leadership: Lead, train, and develop a team of sales staff to achieve sales targets and provide excellent customer service.
- Sales Growth: Develop and implement strategies to drive sales growth, improve customer engagement, and increase revenue.
- Inventory Management: Manage inventory levels, monitor stock movements, and optimize inventory turnover to minimize waste and maximize profitability.
- Customer Service: Ensure that customers receive exceptional service, addressing their needs and concerns in a timely and professional manner.
Requirements:
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years in a retail leadership or management position.
- Skills: Strong organizational, communication, and problem-solving skills; ability to lead and motivate a team; experience with inventory management and sales growth strategies.
Work Environment:
This role is based in a fast-paced retail environment with a high volume of customers. The ideal candidate will be able to work under pressure, think critically, and make sound decisions quickly.
Personal Qualities:
- Accuracy: High attention to detail and accuracy in tasks and decisions.
- Client Focus: Ability to prioritize customer needs and provide exceptional service.
- Flexibility: Willingness to adapt to changing circumstances and priorities.
- Reliability: Consistent attendance and punctuality.
- Team Player: Collaborative approach to working with colleagues and achieving team goals.
Compensation and Benefits:
This role offers a competitive salary range of $45,000 - $60,000 per annum, depending on experience, plus additional benefits, including health insurance, paid time off, and opportunities for professional development.
Language:
This role requires fluency in English language, both written and spoken.
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