Food Service Team Lead

1 week ago


The Pas, Canada Dairy Queen, Pas Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen, Pas. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed efficiently and effectively.
  • Requisition food and kitchen supplies, maintaining accurate inventory levels and minimizing waste.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Establish work schedules, ensuring that staff are adequately staffed and that customer demand is met.
  • Monitor and maintain high standards of customer service, addressing complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports, providing valuable insights and recommendations for business improvement.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality.
Work Environment

Our restaurant is a fast-paced and dynamic environment, with a strong focus on customer satisfaction and team collaboration. As a Food Service Supervisor, you will be expected to work in a standing position for extended periods, with regular bending, crouching, and kneeling.

What We Offer
  • Free parking available.
  • Permanent work term.
  • 30 to 40 hours per week.
  • English language.


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